Terms & Conditions
Welcome to Losangeles Towing! These Terms and Conditions outline the rules and regulations for using our towing and roadside assistance services. By accessing and using our website and services, you accept these terms in full. If you do not agree to these terms, please refrain from using our services.
1. Definitions
- Company refers to Losangeles Towing, its affiliates, employees, and partners.
- Customer refers to any person or entity using our services.
- Services refer to towing, roadside assistance, vehicle recovery, and any other services provided by Losangeles Towing.
- Website refers to our official site, www.losangelestowing.com.
2. Scope of Services
Losangeles Towing provides professional towing, roadside assistance, and vehicle recovery services in Los Angeles and surrounding areas. Our services include but are not limited to:
- Emergency towing
- Flatbed towing
- Roadside assistance (jump starts, fuel delivery, tire change, lockout services)
- Vehicle transportation
- Accident recovery
We strive to provide timely and efficient services, but service availability may vary based on location, weather conditions, and traffic.
3. Service Requests & Pricing
- Customers can request services via phone, website, or mobile applications (if applicable).
- Pricing is based on distance, vehicle type, and service type. A price estimate will be provided before service commencement.
- Additional charges may apply for services outside normal operating hours, extreme weather conditions, or special towing requirements.
4. Payment & Billing
- Payments must be made upon service completion unless otherwise agreed.
- We accept cash, credit/debit cards, and other approved payment methods.
- Any disputes regarding billing must be reported within 7 days of service completion.
- Failure to pay may result in legal action and additional fees for collection.
5. Cancellation & Refund Policy
- Customers may cancel service requests before dispatch without any charge.
- Once a driver has been dispatched, a cancellation fee may apply.
- Refunds are issued at our discretion for services not rendered due to company fault.
- No refunds are provided for completed services.
6. Liability & Disclaimer
- Losangeles Towing is not responsible for damages occurring due to pre-existing vehicle conditions or external factors beyond our control.
- We are not liable for delays due to weather, traffic, road closures, or unforeseen events.
- Customers are responsible for ensuring their vehicle is in a safe and accessible location for towing.
7. Customer Responsibilities
- Provide accurate information regarding the vehicle and location.
- Remain available for communication until service is completed.
- Follow safety instructions provided by our team.
- Ensure the vehicle is legally eligible for towing (e.g., no outstanding legal holds).
8. Privacy Policy
- We collect customer information only for service purposes.
- Personal information is never shared with third parties without consent, except as required by law.
- Our website may use cookies to enhance user experience.
9. Indemnification
By using our services, you agree to indemnify and hold Losangeles Towing harmless from any claims, damages, or liabilities arising from service use, including vehicle conditions and third-party interactions.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes take effect immediately upon posting on our website.
11. Governing Law
These Terms & Conditions are governed by the laws of the State of California. Any disputes must be resolved in the appropriate courts within California.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, contact us at:
Losangeles Towing
Thank you for choosing Losangeles Towing! We appreciate your trust and look forward to serving you.